The spaces offered are great for the prices, especially, if you're on a budget. Great staff as well!
Dave was very thorough and helpful. We had never used rental storage before and he made the whole process simple and stress free. Definitely pleased we chose the convenience of storing our items rather than filling our house and garage.
A++, will recommend!
Dave took the time to ensure we rented the right unit, and answered all our questions.
Both the unit and the office were clean.
This was our first time renting a storage unit, and we were clueless about everything involved.
Anytime I needed anything he was there to help, always smiling.
Worker was yelling at me the entire time. It was one of the worst service I have ever gotten. He tried to argue with me the entire time. I'll be honest, I am from an asian background but I can proudly say I am fluent in English. However the worker assumed differently and talked to me as if he were talking to a 5 year old. I felt like I was mistreated. The worker was really nice to another customer from white background; all these experiences just makes me feel racially discriminated. Hopefully he learns how to treat all customers equally from now on.
We shopped rates and this was the best value and the facilities and assistance were fantastic (especially from the manager, David). At the end of the contract there was a dispute over when the contract officially ended and David, with approval from upper management, did the right thing in favor of the student and good customer service. HIGHLY RECOMMEND!!!!!
If we ever need another storage facility, this will be our first, second, and third option.
National Mini Warehouses is a US Storage based in Urbana, Illinois. National Mini Warehouses is located at 1408 W Anthony Dr, Urbana, IL 61802, USA.
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