My first problem came when I walked my dog through the drive thru. Yes, I get it, DRIVE thru. But when I got to the window, I was told they would not serve me. That I would have to come in, but I was not allowed to bring my dog. Once I told them I was leaving, suddenly they were able to serve me. The attitude from the worker was unbelievable. I left, and told myself I would not be back. Unfortunately, I didn't stick to it. The second time, I went inside with a friend and they used their bare hands to make my sandwich, and my coffee was unreasonably hot. I work in a coffee shop, I understand hot coffee, but this was absurd. And I KNOW he should not have been touching my food the way he was, considering I did not see him wash his hands once. This place is disgusting, the workers have no regard for the customer experience, and I will not be returning.
Good clean nice staff price good over all very nice
You know what your getting, but the line will be super long and they run out of cold brew sometimes
Love this shop! Great service and great food!
Love this location!! The staff is great, foods always good and my coffee is perfect Everytime!
Dunkin Donuts is a US Bakery based in Urbana, Illinois. Dunkin Donuts is located at 404 W University Ave, Urbana, IL 61801, USA.
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