I will give credit to the owner as he is very nice, will engage in conversation and does talk with you while you wait.
My boyfriend's car was having serious trouble while we were here for the weekend and we are from Chicago so it was not drivable back home. Since he was at school, I had to take his car and for Diagnostics. They charged $90 an hour for full Diagnostics, it took 5 minutes for the mechanic to run it and charged me $45 for a basic procedure. The same exact procedure would have been free at AutoZone. I do not know anything about cars, and I voice that and my situation thinking that he would understand and help me out more. All that happened was I was taken advantage of, and not giving the correct information whatsoever. They overcharged 4 irrelevant information and demeaned me during the process. I feel stupid and used. We will definitely be making a very Stern phone call, demanding our money back and will never be visiting here again.
Bad experience with this Midas. This shop is unprofessional, dishonest and disorganized. They charge you high and add unnecessary items if you are a layman. I took my car there for a car problem, they said that I need to replace all 6 spark plugs in order to fix the problem. I did what they said, however the car problem was not fixed at all, and they charged me $24.9 on each single spark plug, this did not include labor. Later I found that spark plug is actually very inexpensive, about $6 - 8 per plug. However, they charged 4 times higher on that. In addition, if you leave you car there over night, they may drive your car for their personal transportation. After I read reviews from previous customers, I found that I was treated with similar cheating tricks as what was experienced by other customers. NEVER GO THERE !!!
I couldn't have asked for better service. The owner and the mechanics were very friendly, patient, and diligent. They created a very welcoming environment. I would definitely recommend coming to this business for diagnosis and repair!
However, the service isn't that reliable. I went in for a tire change and was told it would only take an hour. I even called to ask for price, time, and wait period. I was given a time to come in, came in, and ended up waiting over 5 hours. I was also charged more than the price I was given. For a tire change I would have thought that it would be quicker than 5 HOURS. I understand that it took some time as my tires ended up not being the standard issue that comes with the car, but 5 HOURS???
Professional mechanics. They told me about the brakes and that I do not need to change them for 10000 miles. This was while the other mechanic I went to wanted to change my breaks for 130$.
I didn't have an appointment. I drove up and less than 30 min later, my issue was fixed. It was a airbag sensor issue. After they diagnosed the issue, they suggested I go to a Toyota dealer. I was completely okay with this. I just wanted to confirm what was wrong, but then one of the mechanics came back and said "we might be able to fix it, if we re-calibrate it." They tried re-calibrating my sensors several times, until my sensors reset. My airbags are finally working! I can't begin to explain the relief!
I came in with a couple dashboard lights on my Toyota Corolla. One was a simple oil change reminder that they reset right away (I had recently gotten an oil change). The other was an airbag light. I had gone to several Toyota dealerships to try to fix the airbag issue and they couldn't solve the problem; Toyota even had my airbags replaced. From what Toyota told me, it was most likely a sensor issue, which would be expensive to replace. I had pretty much given up on trying to fix the problem. I drove around almost a year with my airbags off, but I decided to go to this Midas to get another diagnosis of my issue.
Also, I was already cautious as one of my friends had previously visited and gotten a completely wrong diagnosis about his car, one that could have ended up tragically for him if he hadn't visited a different place for a second opinion.
Midas is a US Car Repair based in Urbana, Illinois. Midas is located at 304 W University Ave, Urbana, IL 61801, USA.
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