Purchased an adjustable bed at Benders on 6-12-12 The motor broke 5 times in 6 months. On 12-3-12 Tom Bender stated he would replace the bed- not done
Date purchased 6-12-12 for 1,196.25 for adjustable bed.- Twin x80 Silhouette adjustable bed with Supreme pillow top mattress. The motor on the bed broke 5 times - each time Tom Bender referred us to the manufacturer- Leggitt bed company. After the manufacturer was called and fixed the bed 5 times they refused to come out any more. Mr. Bender stated that was his mistake on December 3, 2012. Mr. Bender admitted he had sold my husband the wrong bed and stated he "dropped the ball on this" Mr. Bender stated he would order another bed. On January 17th after repeatedly calling Mr. Tom Bender with out success. We purchased and had a new bed delivered from another company on the same day. today is April 23rd and still Mr. Bender did nothing to compensate for the faulty bed he sold us. He even repeatedly called me a liar and stated I should be ashamed of saying he should honor the warranty for the bed.
Great service. Good quality for low price.
I recently purchased a queen sized mattress from Bender’s Mattress Factory. My previous mattress was also from Benders, it was over 10 years old. Even though I thought the old mattress was still in decent shape, I knew it was time to replace it. When I went in to the store to see what was available, Tom Bender had me lay on several different styles and firmness options to see what was best for me. I was amazed at how different one mattress can be from another. They all felt great, but I really had to try to relax to make sure I got the right one. After my selection, it took a few days for them to make and deliver it. It has amazed me how much better I sleep now, I should have replaced it long ago. My shopping experience was good, and I would recommend Bender’s Mattress Factory to anyone.
Great handmade beds inexpensive and they finance
Bender's was great, they listened to what I was looking for and showed me exactly what I wanted, ordered a mattress on a Sunday and it was delivered on Tuesday. Friendly staff, great service.
Bender S Mattress Factory is a US Lodging based in Urbana, Illinois. Bender S Mattress Factory is located at 1206 N Cunningham Ave # A, Urbana, IL 61802, USA.
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