Do not rent a truck from Budget or United fuel company! I called the day before my reservation to confirm my reservation that I had made over a month ago and I was told there were no trucks available! I asked how this could happen and the lady said Budget overbooked them and that this happens often. In fact, she told me that weekend she had to cancel 10 people! How does a company do business like that?! The lady kind of tried to help me find something, but basically had nothing to offer me, not even any kind of compensation for canceling on me the day before we were supposed to move. I ended up renting 2 trucks from Ryder, which cost me $200 more than it would have originally.
We rented a Budget truck from United Fuel Company for our move from Central Illinois to Seattle -- a last-minute move that had us in a bind looking for the best price and the best place to get a truck quickly. I tried Budget's online truck reservation system, but ran into trouble with some of the features there (I couldn't purchase any insurance protection for the truck online -- how annoying). So I called United Fuel Company and spoke with Roxanne.
Not only did Roxanne take care of us, she gave us a brand new 2015 truck to use for our move. When the car dolly we'd reserved turned out to have a problem, she upgraded us to a full car carrier (all four wheels off the ground, rather than two) for no extra charge. She arranged a better price on the furniture pads and actually beat the price for online reservations of the truck and equipment substantially. She was a pleasure to work with the entire time and got us set up in great shape for our cross-country move. If you're looking to rent a Budget truck in Central Illinois, give her a call.
United Fuel Co is a US Car Repair based in Urbana, Illinois. United Fuel Co is located at 1802 N Cunningham Ave, Urbana, IL 61802, USA.
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